RETURNS & REFUNDS

Last Updated: August 26, 2026

At Pas D’amour, we want you to be happy with your purchase. If something isn't right with your order, we're here to help.

RETURN WINDOW

We accept eligible returns within 14 days of delivery.

To be eligible for a return, the item must:

• Be unworn

• Be unwashed

• Be free from stains, odors, makeup, pet hair, or other signs of use

• Have all original tags attached, when applicable

• Be returned in its original condition

Items that do not meet these requirements may be refused or returned to the customer.

NON-RETURNABLE ITEMS

The following items are generally not eligible for return:

• Items marked Final Sale

• Items purchased with a final-sale promotion

• Gift cards

• Items that have been worn, washed, altered, damaged, or otherwise used

If a product has specific return restrictions, they will be stated on the product page.

SALE ITEMS

Sale items are [RETURNABLE / FINAL SALE] unless otherwise stated on the product page.

PRE-ORDERS

Pre-order items are subject to the return policy listed on this page unless otherwise stated on the individual product page.

If a pre-order has special return conditions, those conditions will be clearly displayed before purchase.

EXCHANGES

We may offer exchanges for a different size or eligible item depending on availability.

If you need an exchange, contact us at [YOUR EMAIL] with your order number and requested size before sending your item back.

If the requested replacement is unavailable, you may be offered a refund or another available option.

HOW TO REQUEST A RETURN

To request a return, contact us at [Pasdamourbrand@gmail.com] within 14 days of delivery.

Please include:

• Your order number

• Your name

• The item you would like to return

• The reason for the return

Please do not send your return until you receive return instructions from us.

RETURN SHIPPING

Customers are responsible for return shipping costs unless the item was:

• Damaged

• Defective

• Incorrectly shipped

For approved damaged, defective, or incorrect orders, Pas D’amour will work with you to determine the appropriate return or replacement process.

Original shipping charges are non-refundable, except where required by applicable law or when the return is due to an error on our part.

REFUNDS

Once your return is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method.

Please allow additional processing time for your bank or payment provider to reflect the refund in your account.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If you receive an item that is damaged, defective, or different from what you ordered, contact us at [Pasdamourbrand@gmail.com] as soon as possible.

Please include your order number and clear photos of the item and packaging.

We will review the issue and work with you toward an appropriate resolution.

REFUSED RETURNS

Returns that do not meet the requirements of this policy may be refused.

If a return is refused, the item may be shipped back to the customer at the customer's expense.

QUESTIONS

If you have questions about returns, exchanges, or refunds, contact us:

Email: [Pasdamourbrand@gmail.com]

Pas D’amour

Nothing Given. Everything Earned.