Shipping Policy

SHIPPING POLICY

Last Updated: August 26, 2026

Thank you for shopping with Pas D’amour. We are an independent clothing brand, and we appreciate your support.

ORDER PROCESSING

Orders are typically processed within 2–5 business days after your order is placed.

During new drops, pre-orders, holidays, promotions, or periods of high order volume, processing times may be longer.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

SHIPPING TIMES

After your order has been processed, delivery times depend on the shipping method selected at checkout.

Shipping times are estimates and are not guaranteed. Delays caused by the shipping carrier, weather, holidays, or circumstances outside of Pas D’amour’s control may occur.

SHIPPING ADDRESS

Please carefully review your shipping address before completing your purchase.

Pas D’amour is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

If you notice an error in your shipping address after placing your order, contact us as soon as possible at [YOUR EMAIL]. We will do our best to assist you, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

LOST, STOLEN, OR DELAYED PACKAGES

Once an order has been marked as delivered by the shipping carrier, Pas D’amour is not responsible for packages that are lost or stolen after delivery.

If your tracking information shows that your package has been delivered but you cannot locate it, we recommend checking with household members, neighbors, and your local carrier first.

If your package appears to be delayed or lost in transit, please contact us at [YOUR EMAIL] with your order number and tracking information so we can assist you.

DAMAGED PACKAGES

If your order arrives damaged, please contact us at [YOUR EMAIL] as soon as possible.

Please include your order number and clear photos of the damaged package and/or product. We will review the situation and determine the appropriate resolution.

PRE-ORDERS

Pre-order items are products purchased before their official release.

The estimated shipping timeframe for a pre-order will be provided on the product page or during checkout.

If your order contains both pre-order and in-stock items, your order may ship once the pre-order items are ready unless otherwise stated.

Pre-order shipping dates are estimates and may change due to production, inventory, or shipping delays.

INTERNATIONAL ORDERS

If international shipping is available, customers are responsible for any customs duties, taxes, import fees, or other charges imposed by the destination country.

Pas D’amour is not responsible for delays caused by customs.